Player Support (CS/CM)

Trust-Based, Fast and Accurate Global Gaming Operations

We care about inconveniences and difficulties experienced by the users and listen to the needs of both the developers and users to provide optimized CS/CM services based on cultural and language characteristics of each region.

Our service operations are provided by native speakers of the targeted countries and not just employees who learned the target language as a second language.


We communicate with developers in real time and provide services with the user in mind

  • 1:1 Global Inquiry Response

    Native Speaker Operations, Integrated Management/Operations Channel

  • 24/7 Global Monitoring

  • Content Planning and Creation

  • Regular Monthly QC Assessment

    Systematic Quality Control

  • Community Creation and Operation

    Event Planning and Creation

  • Social Media Channel Setup and Management

  • Provide Operations and Trend Reports

Providing Service Suitable for Customizable Services

We suggest operation plans for each platform and provide timely feedbacks for developers as a bridge for developers and gamers.