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[Player Support] The importance of coammunity platforms

For many video game developers, it is getting more and more important to communicate with their users. In this sense, you have to check what community platform you need for effective connection with your users worldwide.

The big video game companies can open several communities by language but small-sized developers often don’t have in-house community support team. Even they open a community, it is not easy for them to manage it effectively. In this case, you could lose the chance of encouraging your game’s users to interact with each other and hold open discussion about your game.

It could be ideal to use all communities for global user but you need to manage too many communication channels and put more human resources.

Further, as Social Media preference differs by generation and age group, you need to find a right community platform for your targeting users in order to allow them to interact and express themselves in your community channel which could boost players loyalty for your game.

If so, what community platform you should use among various social networks? Facebook is the biggest social network worldwide but you can find that each market has its preference on the social networks and it varies by country.

If it is difficult to manage different types of platforms by targeting country, select a few community channels thinking of your game’s user group. In this way, you can expect good result from small budget.

If you are having a hard time in picking an appropriate community channel, it would be easy way to ask professional community support team.

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