Domestic Agent System

Latis Global Comprehensive Agent Response Services

A comprehensive service company operated by the Vice Chairman of the Korea Mobile Game Association and

a special committee member of the Game Rating and Administration Committee.

Simple legal response to regulatory trends and changes.

Non-stop integrated all-in-one processing of governmental relations, localization, marketing, CS operations, event planning, etc.

Legal services provided in partnership with the Korea Mobile Game Association’s officially certified law firm.

best agency system

Guidelines for Responding to The Domestic Agent Designation System

Overview

Amendment to the “Game Industry Promotion Act” and the need to designate a domestic agent.

Scheduled Implementation Date: 10.23.2025

Applicable Entities

Companies with annual revenue of 1 trillion KRW or mor

Average of 1,000 or more new installations per day

Incidents or potential incidents targeting game users

Purpose and Expected
Future Regulatory Direction

Post-management related to game usage
Mandatory disclosure of probability-based item information
Expected strengthening of fines > business
suspension/corrective orders
Strengthening regulations on probability-based items (mandatory game disclosure)
Strong legal sanctions expected for failure to designate a domestic agent

※ Failure to comply will result in a fine of 20 million KRW per case or
business suspension/game shutdown

agent service

Agent system centralized management service

Basic Services

01. Information on Korea’s game-related laws and regulations
02. Legal advice related to domestic agent duties
03. Disclosure of probability-based item information
04. Regulatory change monitoring
(regulatory trend newsletter provided)
05. Primary CS response to user claims such as refund and
payment inquiries
06. Game rating review (GRAC)
> Free support for review operation costs
※ Review application fee separate

Premium Services * Optional services as needed

01. Legal advice when corporate legal issues arise
02. Response to legal disputes
(settlement, arbitration, mediation,litigation, etc.)
03. Response to administrative dispositions by relevant administrative
agencies such as the Ministry of Culture, Sports, and Tourism
and the Game Rating and Administration Committee
04. Submission of formal legal opinions requested by relevant
administrative agencies
05. Advice on sanctions and legal responses to malicious users
(Auto-hunting programs, defamation, insults, hacking, business
obstruction, etc.)
06. Advice on subsidiary establishment, operation, and liquidation
07. Agency services for trademark, copyright, and patent registration
08. Tax reduction advice
09. Response to all types of user inquiries across all platforms
10. VIP member management services
11. 24/7 monitoring services
12. Call center operation
13. Target platform community setup, planning, and operation
14. Other localization, LQA, dubbing, QA, FGT, community support,
marketing, event planning, art, etc.