라티스글로벌 Korean Game Services | Latis Global Communications

All-ENCOMPASSING

GLOBAL GAMING SERVICES

We create customized and effective solutions for our global clients’ needs,
offering the highest quality localization, localization QA, player support, voice-over recording, and game QA.

The first step in creating engaging games
We pursue global game communication services
to maximize players’ game immersion.

The systematic localization process and

excellent human resources are the foundation

of Latis Global’s game services for perfect gameplay.

Game Localization
Game Localization

Since game localization connects a game to its worldwide audience,

it is vital to translate every piece of content as naturally as possible.


Our dedicated team of native experts localizes your content and creates

a fully immersive gaming experience for each and every one of your players,

paying close attention to any cultural sensitivities.

Translation/Editing/Proofreading

– T.E.P. process by in-house native translators

– Re-reading by a native proofreader

– Expertise in all video game platforms & genres

Localization engineering

– Optimize the translation work

– Save costs on duplicates

– Work with any text format and from any source

– TM, TB database management

Linguistic Quality Assurance Testing

– Grammar, spelling and punctuation verification

– Consistency checks

– User interface localization

– Language and cultural issue check

Game Localization Process
Request &
File review
Project launch &
Familiarization
File engineering

Translation  &

Native linguist supervision

Text editing &

Proofreading

QA (Final review) &

Delivery

Global CS/CM
Player support

We provided Player Support and Community Management services,

delivering immersive gameplay experiences.

Our multilingual Customer Support Representatives can help

your brand and game stand out in competitive marketplace.

Our Player Support services include one-on-one global player support,

community and social media management, 24/7 monitoring and more.

Community Management (CM)

Our dedicated and multilingual community managers support your community, showing your players how much you care about them. Our community management team tries their best to create self-sustained communities because we know that strong communities lead to stronger games.

Player Support (CS)

Our experienced player support experts provide the most knowledgeable and precise solutions for your players, offering extensive supports across various genres. We assign native speakers who have a deeper understanding of  players’ culture to respond to your players’ inquiries, assisting effective communication between developers and their players.

Player support
– One-on-one player support
– Respond to store reviews
– Expert knowledge of your game via familiarization phase
– Regular reports with up-to-date statistics
Community Management
– Community and social media management
– A bespoke community campaign designed to grow your community
– Keep player loyalty and satisfaction to your game
– Analyze and report unexpected bugs and update issues
24/7 Monitoring
– Monitor discussions on all channels,
including social media channels and app store pages.
– Provide regular reports allowing you to keep on top of trends
Player Support Process
Client’s Request
Check Client’s Needs
Kickoff Meeting
Service Simulation
Start
Player Support Service
Reporting Results
QA Service
Quality Assurance

We have a dedicated team of professional testers with more than 10-year experience to generate accurate diagnosis and improvement suggestions with detailed reports.

We offer comprehensive support to make your title fit for the target markets and platforms of your choosing through functionality,  compatibility, network, market review, featured, FGT, balance, security, performance QA.

Functionality QA

˙Validation of game functions

˙Bug registration and management

˙Hunting crash and critical vulnerabilities

˙Test case design and completion distribution

˙Select major function test

˙Verification tests and regressions

Compatibility QA

˙Accessibility tests through different devices and OS

˙Compatibility check by over 100 devices

˙Secured the most popular devices used in North America, China, and Japan

˙Software verification by OS

Performance QA

˙Requirements verification test by app & device

˙Hardware performance test

˙Additional tests for extended playtime

˙Targeted tests by OS, build, and specific product line

˙Full Test using most popular devices

Market Review QA

˙Validation of launch market review policy

˙Summary of rejection criteria by market (iOS, AOS)

˙Securing the launch market SDK

˙Other region specific guidelines

Security QA

˙Memory manipulation tool detection

˙Payment abuse tool detection

˙Memory vulnerability verification test

˙Packet vulnerability verification test

˙Server and file vulnerabilities test

Focus Group Testing

˙Large & small-scale user experience testing

˙FGT via professional QA specialists

˙Local user feedback suggestions on game difficulty, etc.

˙Suitability based on usability, accessibility

and convenience

Maintenance QA

˙Update review

˙Update QA

˙Live update & maintenance QA

˙Post-maintenance monitoring

Featured QA

˙Verification based on featured criteria

˙Requirements to pass market inspection

˙Compatibility QA required by target market


QA process
Check Game Build
Review Estimate
Generate Test Case
TC Double Checking
Test Execution
Reporting Results
Game Sound
Sound design production service

Latis Global has spent more than 10 years designing sound for online, mobile, arcade, and console games. By working with composers, sound designers, and sound engineers with over a decade of experience under their belts, we ensure the highest quality on all projects that require game music and sound design such as sound effect, BGM, and OST.

Voiceover service
˙Find the best actors for your project
˙Large network of professional voice actors
˙Voice casting, direction, recording and editing
˙Handle all aspects of VO production from start to finish
Sound Effect Service
˙Explosion, creatures, weapons, engines, UI and all manner of sound design
˙The most effective and ear-catching audio for your project
˙An experienced team of artistic directors and sound engineers
˙A vast sound library with more than 20,000 sound effects
Post-production & QA
˙Edit and sync the audio by in-house sound engineers
˙Comprehensive post-production services
˙Cleaning, Mixing, synchronizing, Sound FX, Music, Mastering
˙Quality Assurance prior to the project’s completion
Sound design process
Client Request

Initial Estimate

Casting

Recording

Post-production

QA and Delivery